Travel & Invoice: Flight Comparisons

When reviewing flights on both Concur and external booking sites, some travelers contact us, stating that cheaper flights can be found outside of the system.  When researching these instances, we typically determine that the traveler is not comparing the same fare/class of ticket.  Concur does not automatically display the lowest basic fares, as these are not “Best Practice” fares for business travel.  They often come with few benefits and many restrictions. When we review “apples to apples” fares between Concur and the external booking sites, the Concur rate is typically the same or cheaper than the external site.  Accounts Payable is happy to review any variances you see between Concur and external sites.