U.S. Bank’s 24-Hour Customer Service

The U.S. Bank Customer Service number (800-344-5696) listed on the back of all UA P-Cards is a valuable resource for cardholders. In addition to activating your card, reporting a card lost/stolen, and finding out why your purchase has declined, you can find out the following:

Current Balance: The amount that has been charged in the current cycle.
Current Available Credit: The amount you have left before reaching your cycle limit.
Monthly Credit Line: Your monthly/cycle limit.

Review the helpful tips for communicating with U.S. Bank. Feel free to reach out to P-Card Services at pcard@ua.edu with any questions.