Concur Travel will be used to make reservations for University travel. Travel arrangements made through Concur are managed through Christopherson Business Travel. Users may contact the travel agency directly for help with travel arrangements or technical support.
Christopherson Business Travel
Helpdesk for Online Travel Technical & Navigational Support
Monday-Friday 8am-7pm CT
888-535-0179
OnlineSupport@cbtravel.com
Travel Agent Assistance
24/7/365 Assistance
800-285-3603
university.travel@cbtravel.com
For urgent assistance, the contact information for the after-hours agent along with the necessary code is available on the homepage of the Concur site in the Company Notes section.
UA’s Dedicated Southwest Webpage
https://business.southwest.com/universityofalabama
Resources
| Title | Description | Videos | Guides |
| Concur Travel User Guide | Illustrated step-by-step instructions on making travel reservations through Concur |  |
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| User Profile Setup Guide | New to Concur? Start here first. This guide outlines the steps necessary to set up your User Profile prior to booking travel or entering expense reports. |  | |
| Booking a Flight | Learn how to book a flight through the Concur Travel Module. | | |
| Searching for Flights by Flight Number | Learn how to search for a flight in Concur by the flight number through the Concur Travel Module. | |
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| Adding a Travel Arranger/Assistant | Learn how to add a Travel Arranger/Assistant within your Concur Profile. | |
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| Concur Overview | Wondering which module to use? This chart lists each Concur module with its equivalent pre-conversion process. | |