Concur allows the user to set up a delegate for Travel, Request, Expense, and Invoice Modules. Delegates are employees who are allowed to perform work on behalf of others. You can add a delegate to your Concur user profile and assign certain permissions to that delegate, enabling them to perform specific tasks on your behalf. This does not remove the user’s responsibility to review and submit the request or report.
Transactions with a posting date between May 26 – June 25 will be due by 5pm on July 25. Cards will be suspended on July 26.
The U.S. Bank Customer Service number (800-344-5696) listed on the back of all UA P-Cards is a valuable resource for cardholders. In addition to activating your card, reporting a card lost/stolen, and finding out why your purchase has declined, you can find out the following:
Current Balance: The amount that has been charged in the current cycle.
Current Available Credit: The amount you have left before reaching your cycle limit.
Monthly Credit Line: Your monthly/cycle limit.
Review the helpful tips for communicating with U.S. Bank. Feel free to reach out to P-Card Services at pcard@ua.edu with any questions.
When reviewing flights on both Concur and external booking sites, some travelers contact us, stating that cheaper flights can be found outside of the system. When researching these instances, we typically determine that the traveler is not comparing the same fare/class of ticket. Concur does not automatically display the lowest basic fares, as these are not “Best Practice” fares for business travel. They often come with few benefits and many restrictions. When we review “apples to apples” fares between Concur and the external booking sites, the Concur rate is typically the same or cheaper than the external site. Accounts Payable is happy to review any variances you see between Concur and external sites.
Section 6.3 of the UA Spending Policy details the documentation required for any entertainment expenditures. Completing the Entertainment Expense Form will ensure that the following is documented in accordance with UA Policy. If you can include all required information below in the Concur Expense Report or Concur Invoice, the Entertainment Expense Form does not have to be attached.
As a reminder, entertainment events can include meals and refreshments at UA functions if the meals and refreshments are incidental to the meeting or training. The primary purpose of the meeting or educational/training session in which the meal or refreshments are provided or consumed shall be directly related to the business of the University.
Please remember that due to the availability of local carriers in various countries and locations, international airfare bookings are exempt from the Concur booking requirement. These bookings must still be paid for with a UA P-Card. Travelers do not need to reach out to Accounts Payable for prior approval of international bookings outside of the Concur system. All domestic air travel is required to be booked through Concur or Christopherson Business Travel using a UA P-Card.
Transactions with a posting date between March 26 – April 25 will be due by 5pm on May 28. Cards will be suspended on May 29.
It’s almost summertime at UA, and many faculty and staff members are traveling for both business and pleasure. If you are planning on going out of town for an extended period of time, a little preparation can go a long way in preventing any disruption in p-card usage for you and your department.
If you would like for P-Card Services to temporarily suspend your card while you’re traveling, you can email pcard@ua.edu and let us know when you’ll be out of town. It would also be a good idea to assign a delegate in Concur in case anything comes up while you’re out.
Whether you’re a cardholder or an approver, it’s a great idea to download the Concur Mobile app so that you can quickly prepare, review, and approve reports on the go. Instructions for setting up Concur Mobile can be found on the Concur website.
If you’re traveling to a location where cell service or internet service are unreliable, please contact pcard@ua.edu prior to your trip so that we can help you and your department come up with a plan for preparing, reviewing, and approving reports in your absence.
The University of Alabama’s preferred method of payment is direct deposit. All payments should be made via direct deposit when submitting expense reports and payment requests. Direct deposit (ACH) payments are processed daily. In the event a check must be issued, checks are only printed once a week, on Wednesday. Payments (check and direct deposit) for Foundations are processed once a week. For all types of payments, allow at least seven to ten business days for processing by Accounts Payable. All payments should be processed timely.
When completing an Expense Report in Concur for overnight travel within the State of Alabama, you should select the Report Type based on the reimbursement method you are using (See UA Travel Policy Section 10.0 – In-State Travel for UA Employees). If utilizing the GSA reimbursement method, select “Domestic Overnight” as the Report Type within the Report Header. If utilizing the State of Alabama in-state per diem reimbursement method, select “In-State Overnight (1 night)” or “In-State Overnight (2 or more nights)” as the Report Type within the Report Header.
