Category: Uncategorized


U.S. Bank’s 24-Hour Customer Service

The U.S. Bank Customer Service number (800-344-5696) listed on the back of all UA P-Cards is a valuable resource for cardholders. In addition to activating your card, reporting a card lost/stolen, and finding out why your purchase has declined, you can find out the following: Current Balance: The amount that has been charged in the…


Travel & Invoice: Flight Comparisons

When reviewing flights on both Concur and external booking sites, some travelers contact us, stating that cheaper flights can be found outside of the system.  When researching these instances, we typically determine that the traveler is not comparing the same fare/class of ticket.  Concur does not automatically display the lowest basic fares, as these are…


Travel & Invoice: Flight Comparisons

When reviewing flights on both Concur and external booking sites, some travelers contact us, stating that cheaper flights can be found outside of the system.  When researching these instances, we typically determine that the traveler is not comparing the same fare/class of ticket.  Concur does not automatically display the lowest basic fares, as these are…


When do I use the Entertainment Expense Form?

Section 6.3 of the UA Spending Policy details the documentation required for any entertainment expenditures.  Completing the Entertainment Expense Form will ensure that the following is documented in accordance with UA Policy.  If you can include all required information below in the Concur Expense Report or Concur Invoice, the Entertainment Expense Form does not have to be attached. Identification of…


Travel & Invoice: International Airfare Booking

Please remember that due to the availability of local carriers in various countries and locations, international airfare bookings are exempt from the Concur booking requirement.  These bookings must still be paid for with a UA P-Card.   Travelers do not need to reach out to Accounts Payable for prior approval of international bookings outside of the…


Travel & Invoice: International Airfare Booking

Please remember that due to the availability of local carriers in various countries and locations, international airfare bookings are exempt from the Concur booking requirement.  These bookings must still be paid for with a UA P-Card.   Travelers do not need to reach out to Accounts Payable for prior approval of international bookings outside of the…


Upcoming Due Date: May 28 at 5pm

Transactions with a posting date between March 26 – April 25 will be due by 5pm on May 28. Cards will be suspended on May 29.


P-Card Out of Office Tips

It’s almost summertime at UA, and many faculty and staff members are traveling for both business and pleasure. If you are planning on going out of town for an extended period of time, a little preparation can go a long way in preventing any disruption in p-card usage for you and your department. If you…


Payment Processing

The University of Alabama’s preferred method of payment is direct deposit.  All payments should be made via direct deposit when submitting expense reports and payment requests.  Direct deposit (ACH) payments are processed daily.  In the event a check must be issued, checks are only printed once a week, on Wednesday.  Payments (check and direct deposit)…


In-State Travel

When completing an Expense Report in Concur for overnight travel within the State of Alabama, you should select the Report Type based on the reimbursement method you are using (See UA Travel Policy Section 10.0 – In-State Travel for UA Employees).  If utilizing the GSA reimbursement method, select “Domestic Overnight” as the Report Type within…


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